Introduction

Fenagh Engineering & Testing has long been recognized for delivering reliable, accurate, and timely construction testing and inspection services. With over three decades of experience and an expanding presence across Europe, including a central base in Dublin, Fenagh sought to modernize and unify its operations to meet the evolving demands of the European construction landscape.

To support both local regulatory compliance and cross-border project collaboration, Fenagh Ireland adopted elas™, a scalable enterprise solution developed to optimize workflows, facilitate seamless communication, and enable data-driven decision-making across the business.

Pre-Implementation Challenges in the European Context

Prior to deploying elas™, Fenagh Ireland encountered several operational roadblocks that limited scalability and efficiency:

• Disjointed Workflows Across Regions: Multiple teams working across various EU jurisdictions faced difficulties coordinating site inspections, reporting, and documentation—especially when working on multi-country frameworks.

• Manual and Redundant Data Entry: The reliance on Excel trackers and PDFs for reporting introduced human error and slowed data turnaround, hindering client responsiveness.

• Regulatory Complexity: Adhering to country-specific certification requirements, including Ireland’s Assigned Certifier role under BCAR (Building Control Amendment Regulations), proved administratively burdensome.

• Communication Silos: Project coordination between field staff, engineers, and administrative teams was delayed by the lack of real-time communication tools.

How elas™ Transformed Fenagh’s European Operations

The adoption of elas™ across Fenagh’s Irish and European operations enabled a step-change in project delivery, compliance, and client service. Key features that contributed to this transformation include:

🏗 Assigned Certifier Module (Ireland-Specific)

elas™ was adapted to include a dedicated Assigned Certifier workflow, aligned with Irish BCAR requirements. This module:

• Centralizes BCAR documentation, inspection plans, and certification sign-offs.

• Integrates real-time progress tracking for each project stage.

• Enables seamless collaboration with design and contractor teams involved in certification.

💬 Built-in Instant Messaging Capabilities for Queries on the go

With its secure, project-specific query messaging feature, elas™ has improved communication efficiency:

• Field and office teams can communicate instantly, reducing delays in issue resolution.

• Real-time alerts for Non-Conforming Outputs (NCOs), Queries, Benchmarks and Inspection Notifications.

• Enhanced transparency for project stakeholders and faster client feedback loops.

📊 Specialized Reporting Development for EU Clients

Fenagh collaborated with elas™ developers to create bespoke report templates tailored to European clients' needs:

• Templates aligned with EN and ISO standards across materials and structural testing.

• Custom dashboards for real-time data visualization and KPI tracking.

• Multilingual report support to accommodate cross-border operations and client diversity.

Quantifiable Impact of elas™ in Ireland and Europe

Since implementing elas™, Fenagh has recorded measurable improvements across key operational areas:

• 30% faster turnaround on BCAR-related certifications due to centralized Assigned Certifier documentation.

• 40% increase in internal response times to client queries via the instant messaging tool.

• 95% reduction in test result errors through automation and structured input fields.

• Client satisfaction scores up by 38%, largely driven by improved transparency and reporting consistency.

• Streamlined onboarding of European-based staff into a unified digital platform, fostering operational consistency across borders.

Conclusion

The implementation of elas™ marks a pivotal moment in Fenagh Ireland’s journey to become a top-tier testing and inspection partner across Europe. By leveraging tools like the Assigned Certifier module, instant messaging for Query related team coordination, and custom reporting tailored to European standards, Fenagh has not only increased efficiency—but reinforced its commitment to quality, compliance, and innovation.

As Fenagh continues to scale operations across the EU and build new partnerships with public and private sector clients, elas™ will remain integral to driving excellence, collaboration, and growth.